Shipping Policy

Shipping Policy

At Creative Honey, we’re committed to delivering your creative supplies safely and on time. Please read our shipping policy below to understand how we handle order processing, delivery timelines, and more.

 

1. Order Processing

All orders are processed within 1–3 business days after receiving payment. You’ll receive a confirmation email once your order has been placed, and a second email with tracking details once it has been shipped.

Note: Orders placed on Sundays or public holidays will be processed on the next working day.

 

2. Shipping Timelines

We deliver across India. Estimated delivery times are:

  • Metro cities: 3–5 business days

  • Tier 2 & 3 cities/towns: 5–7 business days

  • Remote or rural areas: 7–10 business days

Please note that delays may occasionally occur due to factors beyond our control (e.g., weather, courier delays, holidays).

 

3. Shipping Charges

  • Free shipping on prepaid orders above ₹499

  • For orders below ₹499, a flat shipping charge will be applied at checkout

  • Any additional COD (Cash on Delivery) charges, if applicable, will be mentioned during checkout

 

4. Tracking Your Order

Once your order is shipped, we’ll send you a tracking link via email or SMS. You can use this link to check the real-time status of your delivery.

If you don’t receive tracking details within 3 business days of placing your order, feel free to contact us.

 

5. Address & Delivery Issues

Please ensure that the shipping address and contact details provided are accurate. Creative Honey is not responsible for delays or failed deliveries caused by incorrect or incomplete information.

In case of a missed delivery, the courier will typically make 1–2 reattempts before returning the package to us.

 

6. International Shipping

Currently, we do not offer international shipping. We only ship within India.

 

7. Need Help?

For questions related to your shipment, tracking, or delivery, please contact our support team:

Email: support@creativehoney.in
Phone: +91-XXXXXXXXXX

We’re happy to assist you and ensure your order reaches you smoothly!